Returns & Exchanges
At Monotype Fonts, we want you to be completely satisfied with your high-end audio and display gear. If your electronics are not performing as expected, you may return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account dashboard and select the 'Order History' tab to locate your transaction and click the 'Request Return' button.
- 2.Prepare the Package
Carefully pack your electronic device in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technical team verifies the device's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.